Terms and conditions

Terms and Conditions for The Moving Couch Website Effective Date: May 15, 2025 

Welcome to the website of The Moving Couch (the “Website”), your guide to unforgettable van-based adventure tours through rural Romania’s natural parks, historical sites, and local festivals. These Terms and Conditions (“Terms”) govern your use of our Website, including browsing tour routes, pricing, reviews, gallery, events, travel information, and submitting inquiry forms. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Website Purpose and Use The Website provides information about The Moving Couch’s guided van tours, including fixed routes, pricing, client reviews, a gallery, upcoming events, and travel places of interest (e.g., natural parks, old cities, ruins, fortresses, and festivals). It is for informational and inquiry purposes only. Users may submit a contact form to inquire about tour bookings, which The Moving Couch will review before confirming details and issuing an invoice via Stripe. You may use the Website to browse, submit inquiries, or contact us, but you may not misuse it (e.g., by copying content, hacking, or submitting false information). All content, including text, images, and tour descriptions, is owned by The Moving Couch and protected by intellectual property laws. You may not reproduce, distribute, or use content without written permission.

2. Inquiry and Booking Process To inquire about a tour, users must complete and submit the contact form with accurate personal and tour-related information. The Moving Couch will review the submission and contact you to finalize details (e.g., dates, itinerary, group size). Upon agreement, an invoice will be sent via Stripe for payment. Submission of the form does not guarantee a booking. Tours are confirmed only after mutual agreement and payment. You are responsible for providing truthful and complete information in the form. The Moving Couch is not liable for issues arising from inaccurate submissions. All tour participants must sign a separate Participant Agreement before the tour, outlining risks (e.g., wildlife, off-road travel) and responsibilities (e.g., van care, alcohol moderation).

3. Payment Terms Payments for confirmed tours are processed via Stripe, a third-party payment platform. The Moving Couch will provide an invoice with payment instructions after confirming tour details. You agree to pay the invoiced amount in full by the due date specified. The Moving Couch is not responsible for issues with Stripe’s platform, such as payment processing errors. Refer to Stripe’s terms for their policies. Cancellation and refund policies will be detailed in the invoice or Participant Agreement. Inquiries about payments should be directed to contact@themovingcouch.com


4. Limitation of Liability The Moving Couch strives to provide accurate and up-to-date information on the Website, but we do not guarantee its completeness or accuracy. To the fullest extent permitted by law: The Moving Couch is not liable for any damages, losses, or injuries arising from your use of the Website, including technical issues (e.g., form submission errors), inaccuracies in content (e.g., event dates), or reliance on information provided. The Moving Couch is not responsible for tour-related risks (e.g., encounters with bears, wolves, or black vipers; off-road hazards; rabies from stray dogs or foxes, with over 86 animal cases reported from 2020 to 2024; or festival disruptions), which are addressed in the Participant Agreement signed before the tour. The Website is provided “as is,” without warranties of any kind, express or implied.

5. User Conduct You agree to use the Website responsibly, including:

Providing accurate information in the contact form.
Not submitting harmful, false, or offensive content.
Not attempting to access restricted areas of the Website or interfere with its functionality.

The Moving Couch reserves the right to reject or cancel inquiries from users who violate these Terms.

6. Privacy and Data Protection Your personal information (e.g., name, email, tour preferences) submitted via the contact form is protected under our Privacy Policy, compliant with the EU General Data Protection Regulation (GDPR). Please review the Privacy Policy for details on how we collect, use, and store your data.

7. Third-Party Links and Services The Website may include links to third-party sites (e.g., Stripe for payments, festival websites) or information about events. The Moving Couch is not responsible for the content, accuracy, or services of third-party sites or events, and their inclusion does not imply endorsement.

8. Intellectual Property All content on the Website, including tour descriptions, gallery images, client reviews, and travel guides, is the property of The Moving Couch or its licensors. You may not use, copy, or distribute any content without prior written consent, except for personal, non-commercial use (e.g., sharing a tour link with friends).

9. Changes to the Website or Terms The Moving Couch may update the Website’s content (e.g., routes, pricing, events) or these Terms at any time. Changes to the Terms will be posted on this page with an updated Effective Date. Continued use of the Website after changes constitutes acceptance of the new Terms.

10. Governing Law and Dispute Resolution These Terms are governed by the laws of Romania. Any disputes arising from your use of the Website will be resolved in the courts of Brasov, Romania.

11. Contact Information For questions about these Terms or the Website, contact :

The Moving Couch
Email: contact@themovingcouch.com
Phone: +40751830657 
Website: themovingcouch.com

By using the Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Thank you for choosing The Moving Couch for your adventure through rural Romania !